Manufacturers Warranty:
Ballasts and Bulbs are covered by the warranty for a period of (12 months from the purchase date. $15 replacement fee. There is a 20% restocking fee for all non-defective products returned. This includes problems with: compatibility, driver/software conflicts, improper installation, etc. Please email for any questions you might have before buying. Must Have Receipt.no refund, only warranty exchange. Defective rate is only (0.5%)
EXCLUSIONS:
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty. IntenseHID will not be responsible for damages to automobiles resulting from the use, misuse, or inability to use our product.
REPAIR OR REPLACEMENT:
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty.
Ballasts and Bulbs are covered by the warranty for a period of (12 months from the purchase date. $15 replacement fee. There is a 20% restocking fee for all non-defective products returned. This includes problems with: compatibility, driver/software conflicts, improper installation, etc. Please email for any questions you might have before buying. Must Have Receipt.no refund, only warranty exchange. Defective rate is only (0.5%)
EXCLUSIONS:
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty. IntenseHID will not be responsible for damages to automobiles resulting from the use, misuse, or inability to use our product.
REPAIR OR REPLACEMENT:
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty.
